Privacy and Personal Information Protection Act 1998 No 133
49 Resolution of privacy related complaints by conciliation
(1) In dealing with a complaint made under this Division, the Privacy Commissioner must endeavour to resolve the complaint by conciliation.(2) The Privacy Commissioner may by written notice request the complainant, and the person or body against whom the complaint is made (the respondent), to appear before the Privacy Commissioner in conciliation proceedings.(3) If a respondent that is a public sector agency receives any such notice, the agency must comply with the terms of the notice.Maximum penalty (subsection (3)): 50 penalty units.(4) The parties to any such conciliation proceedings before the Privacy Commissioner are not entitled to be represented by any other person except by leave of the Privacy Commissioner.(5) The procedures for conciliation are to be determined by the Privacy Commissioner.